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Transform your gaming and everyday audio with seamless switching and immersive sound.
Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
Play anywhere and hear everything with JBL Quantum TWS. True Adaptive Noise Cancelling limits distractions as you immerse yourself in accurate surround sound. Or, if you need to jump back into the real world, JBL Dual Source lets you switch from game audio to incoming calls quickly and easily, while Ambient Aware keeps you alert to your surroundings. The JBL Quantum TWS is compatible with all Bluetooth sources, so transitioning between devices is seamless wherever your adventures lead. Easily Fast Pair with Bluetooth smartphones and establish low latency 2.4GHz connections to compatible devices with the included USB-C dongle in a charging case that adds 16 hours of power to the 8 in your earbuds.
The JBL Quantum TWS is far more than just earbuds; they're a complete audio experience designed to enhance your gaming and everyday life. Outfitted with JBL QuantumSURROUND, these earbuds create a sound environment that places you at the centre of the gaming action.
In-game or in tune with your playlist, the True Adaptive Noise Cancelling tech of the JBL Quantum TWS earbuds ensures you hear what you want. No excess, no noise – just your chosen soundscape.
Life doesn’t happen in compartments. Why should your audio? JBL Quantum TWS knows life's a blend of play and work. And so, with the JBL Dual Source, you can switch effortlessly between your game and incoming calls.
With Ambient Aware, JBL Quantum TWS doesn’t just keep you connected to your audio. It keeps you connected to the world. Whether you're indoors or out, you're always aware of what’s around you.
Shipping
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
How do I cancel my online order?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my, so we can assist you with canceling your order before the product is shipped out.
I accidentally put in the wrong shipping address! How can I change that?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.
Returns / Exchanges
How do I return or exchange my order?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Let us know if you prefer a refund or exchange.
Refund will be made via bank transfer to the bank of your choosing.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its sealed original packaging. You’ll also need the receipt or proof of purchase.
In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Can I return my headphones to you if I bought them from a retail store?
If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
Warranty
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at +6010 226 6691 or email shopify@gbutd.my for further instructions.
To use JBL Quantum TWS, simply remove the earbuds from the charging case and they're ready to pair. Choose 'JBL Quantum TWS' on your device's Bluetooth list. Tap the earbuds for audio and calls. For advanced features like noise cancellation, use the JBL Headphones App.
TWS in JBL Quantum TWS stands for True Wireless Stereo, a technology that allows the left and right earbuds to operate independently, offering a genuine wireless experience. These TWS earbuds let you move free with no cords between them or to your device. Because freedom sounds good.
To know when your JBL Quantum TWS earbuds are fully charged, you can check the LED indicators on the charging case. Steady light? You’re good to go. You can also open your JBL Headphones App when they're paired, and it'll show too. Some versions of the product may also have a voice prompt that will notify you once the earbuds are fully charged.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order