JBL AUTHENTICS 500 Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design.

Exceptional sound engineering

Dive into a world where every beat and melody is elevated. The JBL Authentics 500 redefines audio excellence with a stunning 270W, 3.1 channel setup enhanced by virtual Dolby Atmos® Music. Experience audio fidelity that brings every note to life, coupled with a deep, resonant bass facilitated by a robust 6.5” subwoofer and JBL’s exclusive SlipStream™ technology. With the Authentics 500, music isn’t just heard; it’s felt.

Timeless aesthetic appeal

Embrace a blend of the past and present with the JBL Authentics 500’s design. Drawing inspiration from JBL’s classic models, this speaker is a statement piece for any setting. It showcases a meticulous blend of premium materials – from its elegant aluminium frame to the custom, leather-like enclosure, culminating in the iconic Quadrex grille. This speaker doesn’t just fill the room with sound; it enriches the room with its presence.

Smart connectivity for unlimited streaming

Step into the age of smart audio with this speaker. Its built-in Wi-Fi capability opens up a universe of streaming possibilities. Enjoy crystal-clear podcasts, diverse internet radio stations, and seamless music streaming via platforms like AirPlay, Alexa MRM, Chromecast, and Spotify Connect. And with the added convenience of uninterrupted streaming, your audio experience transitions smoothly, even as you move around your space.

Voice assistants*, simultaneously on one device.

Google Assistant and Amazon Alexa are available simultaneously* on this retro Bluetooth speaker. This gives you the freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either assistant at any given time.

Seamless Bluetooth pairing

Seamlessly share playlists wirelessly by pairing the JBL Authentics 500 speaker with any Bluetooth-compatible device.

Intuitive controls and JBL One app

Personalise your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customise EQ, settings, and find your new favourite song using the integrated music services.

Multi-room playback

Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat.

Automatic self-tuning

Get the best sound wherever you want. The retro style Bluetooth speaker automatically calibrates and optimises audio performance for each location, every time you power it up.

Made in part with recycled materials

The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics and 50% aluminium, and comes in a FSC-certified carton box printed with soy ink.

#Availability of Dolby Atmos Music may depend on individual subscription plans.

*Amazon Alexa and Google Assistant may not be available in all countries or languages.

Availability, features, and functionality may vary.

General specifications

Model: Authentics 500

Sound system: 3.1 & Dolby Atmos Music

Power supply: 100 - 240V AC, ~50/60Hz

Total speaker power output (Max @THD 1%): 270W

Transducer: 3 x 25mm Al dome tweeter + 3 x 2.75” midrange + 6.5” subwoofer

Networked standby power: < 2.0 W

Operating temperature: 0°C - 45°C

Audio specifications

Frequency response: 40Hz - 20kHz (-6dB)

Audio inputs: 1 Audio in, Bluetooth/

WIFI, Ethernet and USB (USB playback is available in the US version.

For other versions, USB is for Service only.)

USB specifications

USB port: Type C

USB rating: 5V DC, 1A

Supporting formats: mp3,WAV

MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3

MP3 sampling rate: 16 - 48 kHz

MP3 bitrate: 80 - 320 kbps

Wireless specifications

Bluetooth version: 5.3

Bluetooth profile: A2DP 1.3.2, AVRCP 1.5

Bluetooth transmitter frequency range: 2400 MHz - 2483.5 MHz

Bluetooth transmitter power: < 17 dBm

Wi-Fi network: IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)

2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz (2.4 GHzISM Band, USA 11 Channels, Europe and others 13 Channels)

2.4G Wi-Fi transmitter power: < 20 dBm

5G Wi-Fi transmitter frequency range: 5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz

5G Wi-Fi transmitter power: < 23 dBm

Dimension specifications

Dimensions (W x H x D): 447 x 240 x 255.7 mm / 17.60” x 9.45” x 10.07”

Weight: 7.8 kg / 17.20 lbs

Packaging dimensions (W x H x D):

515 x 322 x 315 mm / 20.3” x 12.7” x 12.4”

Packaging Weight: 11.4 kg / 25.1 lbs

Shipping

All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

How do I cancel my online order?

Please call us at + 6010 226 6691 or email us at shopify@gbutd.my, so we can assist you with cancelling your order before the product is shipped out.

I accidentally put in the wrong shipping address! How can I change that?

Please call us at + 6010 226 6691 or email us at shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.

Returns / Exchanges

How do I return or exchange my order?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Let us know if you prefer a refund or exchange.

Refunds will be made via bank transfer to the bank of your choosing.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its sealed original packaging. You’ll also need the receipt or proof of purchase.

In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions. 

Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

Warranty

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at + 6010 226 6691 or email shopify@gbutd.my for further instructions.