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Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL’s iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500’s aluminum tweeters and patented SlipStream™ bass port. With Google Assistant and Amazon Alexa available simultaneously*, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice.
Superb sound and performance with Dolby Atmos® Music# 270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you’re hearing your music live—right from the front row. Three 2.5mm tweeters and three 2.75” midrange woofers provide so much clarity that every detail of your favorite song sounds brand new, while a 6.5” down firing subwoofer and the patented SlipStream™ bass port extend the low end to a new level of bass that you can feel. Dolby Atmos® Music content is available from compatible streaming services in the JBL One app.
Inspired by retro design The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. And the speaker’s premium aluminum frame, custom leatherlike enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the downfiring woofer.
Music streaming services via built-in Wi-Fi Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast builtin ™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.
Voice assistants*, simultaneously on one device. Google Assistant and Amazon Alexa are available simultaneously*. This gives you the most freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either assistant at any given time.
Seamless Bluetooth pairing Seamlessly share playlists by pairing the JBL Authentics 500 with any Bluetooth devices.
Intuitive controls and JBL One app Personalize your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customize EQ, settings, and find your new favorite song using the integrated music services.
Multi-Room Playback Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat
Automatic self tuning Get great sound anywhere you want. The speaker automatically calibrates and optimizes audio performance for every location each time you power it up.
Made in part with recycled materials The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics
#Availability of Dolby Atmos Music may depend on subscription plan. *Amazon Alexa and Google Assistant may not be available in all countries or languages. Availability, features, and functionality may vary. Please check here for your country/language: https://www.jbl.com/services-availability and 50% aluminum, and comes in a FSC-certified carton box printed with soy ink.
General Specifications Model: Authentics 500 Sound system: 3.1 & Dolby Atmos Music Power supply: 100 - 240V AC, ~50/60Hz Total speaker power output (Max @THD 1%): 270W Transducer: 3 x 25mm Al dome tweeter + 3 x 2.75” midrange + 6.5” subwoofer Networked standby power: < 2.0 W Operating temperature: 0 °C - 45 °C
Audio Specifications Frequency response: 40Hz - 20kHz (-6dB) Audio inputs: 1 Audio in, Bluetooth/ WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)
USB Specifications USB port: Type C USB rating: 5V DC, 1A Supporting formats: mp3,WAV MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3 MP3 sampling rate: 16 - 48 kHz MP3 bitrate: 80 - 320 kpbs Wireless specifications Bluetooth version: 5.3 Bluetooth prole:A2DP 1.3.2, AVRCP 1.5 Bluetooth transmitter frequency range: 2400 MHz - 2483.5 MHz Bluetooth transmitter power: <17 dBm Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz) 2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz (2.4 GHzISM Band, USA 11 Channels, Europe and others 13 Channels) 2.4G Wi-Fi transmitter power:<20 dBm 5G Wi-Fi transmitter frequency range: 5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz 5G Wi-Fi transmitter power: <23 dBm
Dimension Specifications Dimensions (W x H x D): 447 x 240 x 255.7 mm / 17.60” x 9.45” x 10.07” Weight: 7.8 kg / 17.20 lbs Packaging dimensions (W x H x D): 515 x 322 x 315 mm / 20.3” x 12.7” x 12.4” Packaging Weight: 11.4 kg / 25.1 lbs
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
How do I cancel my online order? Please call us at +6010 226 6691 or email us at Shopify@gbutd.my, so we can assist you with canceling your order before the product is shipped out.
I accidentally put in the wrong shipping address! How can I change that? Please call us at +6010 226 6691 or email us at Shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.
Returns / Exchanges
How do I return or exchange my order?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Let us know if you prefer a refund or exchange.
Refund will be made via bank transfer to the bank of your choosing.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Can I return my headphones to you if I bought them from a retail store? If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at +6010 226 6691 or email email@example.com for further instructions.
Superb sound and performance with Dolby Atmos® Music
270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you're hearing your music live. Three 1-inch tweeters and three 2.75-inch midrange woofers provide so much clarity that every detail of your favorite song sounds brand new, while a 6.5-inch down firing subwoofer and the patented SlipStream™ bass port guarantee incredible deep bass..
Inspired by retro design
The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. And the speaker's premium aluminum frame, custom leather-like enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the downfiring woofer.
Music streaming services via built-in Wi-Fi
Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast built-in™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.