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Never Hurts and Never Fall Out
Results matter and when you have the perfect headphones there’s nothing standing in-between you and your workout. Streaming wirelessly, the JBL Endurance RUNBT will get you the motivation you need to push harder with powerful JBL sound. With their FlipHook™ design, they adapt to an in-ear or behind-the-ear fit for added convenience. A comfortable combination of FlexSoft™ ear tips and TwistLock™ technology means these buds are guaranteed never to hurt or fall out. Thanks to IPX5 sweatproof, JBL Endurance RUNBT headphones keep up with your every step so sweat or rain will not ruin your workout. With a playback of 6 hours, the JBL Endurance RUNBT feature an in-line microphone and remote for hands-free control of sound and calls. The magnetic buds secure your Endurance RUNBT conveniently around your neck while not in use. Enjoy your workout!
Shipping
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
How do I cancel my online order?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my, so we can assist you with canceling your order before the product is shipped out.
I accidentally put in the wrong shipping address! How can I change that?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.
Returns / Exchanges
How do I return or exchange my order?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Let us know if you prefer a refund or exchange.
Refund will be made via bank transfer to the bank of your choosing.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Can I return my headphones to you if I bought them from a retail store?
If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
Warranty
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at +6010 226 6691 or email shopify@gbutd.my for further instructions.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order