Before you leave...
Take 20% off your first order
20% off
Enter the code below at checkout to get 20% off your first order
Experience spine-tingling bass that brings movies to life and adds depth to your music, courtesy of the robust 10” wireless subwoofer.
Never miss a word of dialogue again. Our PureVoice technology optimises voice clarity, ensuring crystal-clear speech even amidst intense surround effects.
Unleash the full potential of your entertainment system with the JBL Bar 500 soundbar. Enjoy uncompressed Dolby Atmos surround sound and pristine 4K video quality through a single HDMI cable with HDMI eARC connectivity.
Take command of your sound experience with ease. Customise EQ settings, control compatible speakers, and explore integrated music services all from the intuitive JBL One app.
Tailor-made sound for every room. Our audio calibration feature ensures that the JBL Bar 500 delivers optimal 3D surround effects, regardless of your room's layout or acoustics.
Effortlessly integrate the JBL Bar 500 with your favourite voice assistant-enabled devices. Simply link it to Alexa, Google Assistant, or Siri and enjoy hands-free control over your music streaming and more.
1 x Main soundbar
1 x Wireless subwoofer
1 x Remote control with 2 x batteries
Power cords (up to 8pcs depending on region SKUs)
1 x HDMI cable
2 x L-shape wall-mount bracket with screws
1 x Quick start guide
1 x Safety instruction and warranty card
1 x Wall mount template
Power supply: 100 – 240V AC, ~ 50/60Hz
Networked standby power: < 2.0 W
Operating temperature: 0°C - 45 °C
Total speaker power output (Max @THD 1%): 590W
Soundbar output power (Max @THD 1%): 290W
Subwoofer output power (Max. @THD 1%): 300 W
Soundbar transducer: 4x (46x90)mm racetrack drivers, 3x 0.75" (20mm) tweeters
Subwoofer transducer: 10” (260mm)
Frequency response: 35Hz – 20kHz (-6dB)
Audio inputs: 1 Optical, Bluetooth, USB (USB playback is available in the US version. For other versions, USB is for service only.)
Soundbar dimensions (W x H x D): 1017 x 56 x 103.5 mm / 40’’ x 2.2’’ x 4’’
Subwoofer dimensions (W x H x D): 305 x 440.4 x 305 mm / 12" x 17.3" x 12"
Soundbar weight: 2.8kg/ 6.2 lbs
Subwoofer weight: 10 kg / 22 lbs
Packaging dimensions (W x H x D): 1105 x 370 x 475 mm/ 43.5" x 14.6" x 18.7"
Packaging Weight: 16.2 kg / 35.6 lbs
USB port: Type A
USB rating: 5V DC, 0.5A
Supporting file format: MP3
MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
MP3 sampling rate: 16 – 48 kHz
MP3 bitrate: 80 – 320 kbps
Bluetooth version: 5.0
Bluetooth profile: A2DP 1.2, AVRCP 1.5
Bluetooth transmitter frequency range: 2400 MHz – 2483.5 MHz
Bluetooth transmitter power: <15 dBm (EIRP)
Wi-Fi network: IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi transmitter power: < 20 dBm (EIRP)
5G Wi-Fi transmitter frequency range: 5.15 – 5.35GHz, 5.470-5.725GHz, 5.725 – 5.825GHz
5G Wi-Fi transmitter power: 5.15-5.25GHz <23dBm, 5.25-5.35GHz & 5.47-5.725GHz <20dBm, 5.725-5.825GHz <14dBm (EIRP)
2.4G wireless transmitter frequency range: 2406 – 2474MH
2.4G wireless transmitter power: <10dBm (EIRP)
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
Please call us at +6010 226 6691 or email us at shopify@gbutd.my, so we can assist you with cancelling your order before the product is shipped out.
Please call us at +6010 226 6691 or email us at shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Let us know if you prefer a refund or exchange.
Refunds will be made via bank transfer to the bank of your choosing.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at + 6010 226 6691 or email shopify@gbutd.my for further instructions.
1 x HDMI cable
2 x L-shape wall-mount bracket with screws
1 x Quick start guide
1 x Safety instruction and warranty card
1 x Wall mount template
Get ready to explore. Access over 300 online music streaming services through AirPlay, Alexa MRM and Chromecast built-in™. Enjoy all of your favourite audio content, Internet radio, and podcasts in high definition. The Wi-Fi connection also allows automatic software updates, so you can always enjoy the latest features.
The JBL Bar 500 stands out for its exceptional audio quality, offering an immersive sound that rivals competitors that are sporting a higher price point. With versatile connectivity options including Bluetooth, HDMI ARC, and optical inputs, it easily connects to your TV and smart devices. Plus, specs like Dolby Atmos support and voice assistant compatibility elevate your audio experience to new heights.
If you’re looking to buy a high-quality soundbar that’s comparable to the JBL Bar 500 in Malaysia, you may also consider the JBL Bar 300 or JBL Bar 1000.
Absolutely! Our comprehensive setup instructions and troubleshooting tips ensure a hassle-free installation process and optimal performance. Whether you're a tech novice or an audio enthusiast, our user-friendly guides make setup a breeze and help troubleshoot any issues that may arise, ensuring you get the most out of your JBL Bar 500.
We're here to help every step of the way. Users can access a variety of customer support channels to seek assistance or resolve inquiries related to the JBL Bar 500. From our dedicated customer service hotline and online resources to community forums and social media platforms, we're committed to providing prompt and reliable support for any technical issues or product queries you may have.
Thanks for subscribing!
This email has been registered!
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order