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Durable, perfect design to fit your active life.
JBL Endurance Race true wireless active earbuds are always geared up and ready to go. With 30 hours of battery life and a waterproof, dustproof design, they keep you rocking with JBL Pure Bass and all-day comfort. The sturdy, superior fit lets you stay active from the beach to the boardroom with better sealing and stability. Get help from your preferred voice assistant, manage your audio, and make perfect calls with the touch of a button.
Or, when you need to hear your surroundings, tune into the world around you with enhanced ambient sound.
Features
JBL Pure Bass Sound
Up to 30 hours of battery life
Enhancer and Twistlock™ design support your active lifestyle
IP67 Waterproof and Dustproof
Ambient Aware & TalkThru
Enjoy perfect calls and your preferred VA
The JBL Headphones App
Technical Specifications:
Driver size:6mm/1/4" Dynamic Driver
Power supply: 5V 1A
Earbud:6.2g per pc (12.4g combined)/ 0.014 lbs per pc (0.028 lbs combined)
Charging case: 44.9g/0.099 lbs
Earbud battery type: Lithium-ion Battery(70mAh/3.85V)
Charging case battery type: Lithium-ion Battery (550mAh/3.7V)
Charging time: <2 hrs from empty
Music playtime with BT on: ≥10 hrs
Frequency response:20Hz – 20kHz
Impedance:16 ohm
Sensitivity:99dB SPL@1kHz
Maximum SPL:93dB
Microphone sensitivity:-38dBV/Pa@1kHz
Bluetooth version:5.2
Bluetoothprofile version: A2DP V1.3,AVRCP V1.6, HFP V1.7
Bluetooth transmitter frequency range:2.4GHz – 2.4835GHz
Bluetooth transmitter power:<10dBm
Bluetooth transmitter modulation:
GFSK, π/4QPSK, 8DPSKMaximum operation temperature: 45°C
What’s in the box:
1 x JBL Endurance Race headphones
1 x Charging case
1 x USB Type-C charging cable
1 x 3 sizes of eartips
1 x 2 sizes of enhancers
1 x Warranty/Warning (W/!)
1 x QSG/Safety Sheet (S/i)
Shipping
All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
How do I cancel my online order?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my, so we can assist you with canceling your order before the product is shipped out.
I accidentally put in the wrong shipping address! How can I change that?
Please call us at +6010 226 6691 or email us at Shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.
Returns / Exchanges
How do I return or exchange my order?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Let us know if you prefer a refund or exchange.
Refund will be made via bank transfer to the bank of your choosing.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its sealed original packaging. You’ll also need the receipt or proof of purchase.
In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Can I return my headphones to you if I bought them from a retail store?
If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
Warranty
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at +6010 226 6691 or email shopify@gbutd.my for further instructions.
Dear sir
1st wireless earbuds for me.
Sounds nice as my expected, really convenient and improve quality of my life.
While, hope to improve your warranty service.
1st day, received your products, right ear no sound already, immediately
contact with your service center, and got quick response.
And visited your official warranty service center, Highpoints, Selangor.
PIC told me that normally it will take one week, if no contact, need to contact
by myself, after one week, I contacted, then told me no arrangement because
no feedback from engineer for the problem.
Ok, immediately, contact with JBL online store HQ and explained the situation.
And got quick reply again. She contacted with Highpoints and immediately
got a reply again, and told me that a few days before, already requested the replacement,
so will be delivered soon.
Then, after a few days later, I contacted with them again.
Again, got same reply, they said no arrangement because no feedback from engineer.
Quick reply is good, but pls do not tell a lie to the customer.
Of course, I was not happy because I could not use your products for more than 10 days
after purchased, from 1st day. Really worry about your performance to the market in Malaysia.
JBL is good products, don't break JBL image by this kind of service.
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