JBL Quantum 400 USB over-ear gaming headset with game-chat balance dial Features

JBL QuantumSOUND Signature

From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Experience realistic soundscapes that’ll hand you a competitive edge in any battle. 

JBL QuantumSURROUND™

JBL QuantumSURROUND™ technology uses sophisticated algorithms to create expansive audio environments, helping you pinpoint noises with unerring accuracy for an auditory advantage in every encounter. 

Comfort-focused design for lengthy sessions

The Quantum 400 is built for endurance and comfort, featuring a lightweight frame complemented by soft, memory foam ear cushions. The detachable design of the cushions not only provides lasting comfort but also allows for easy maintenance.

Crystal-clear communication

Communicate effectively with the Quantum 400's directional boom mic. Designed for clarity, the microphone ensures your voice is always heard, no matter what’s going on in the virtual world. Simply flip the mic up or down to mute or unmute yourself in game.

Compatible with PC and console platforms

The JBL Quantum 400 is a versatile over-ear gaming headset with multiple wired connectivity options. Connect it to your PC, PlayStation or Mac via USB, while a 3.5mm jack offers broad compatibility across other consoles like the Xbox, Nintendo Switch, Mobile, or VR.

Precise dial for audio control

The Quantum 400 lets you easily adjust audio levels between your game and communication platform with the effortless turn of a single dial. Compatible with DISCORD, TeamSpeak and other communication platforms.

JBL QuantumENGINE PC software for customisation

Utilise the JBL QuantumENGINE PC software to customise your Quantum 400 experience. Adjust sound settings, RGB lighting, and mic preferences via an easy-to-use interface, tailoring the headset to your specific gaming style.

General specifications

Driver size (mm): 50

Audio specifications

Passive Frequency Response: 20 Hz – 20 kHz

Driver sensitivity at 1kHz/1mW (dB): 98

Dynamic frequency response range (Hz): 20 Hz - 20 kHz

Impedance (ohms): 32

Dimensions

Weight (g): 274

Weight (oz): 9.7

Charging Cable Length (m): 3

Charging Cable Length (ft): 9.8

Ear Cup External Height (in): 3.9

Ear Cup External Width (in): 3.5

Ear Cup Internal Height (in): 2.3

Ear Cup Internal Width (in): 1.9

Ear Cup Depth (in): 1.1

Ear Cup External Height (cm): 9.9

Ear Cup External Width (cm): 8.8

Ear Cup Internal Height (cm): 5.8

Ear Cup Internal Width (cm): 4.9

Ear Cup Depth (cm): 2.7

Audio Cable Length (ft): 3.9

Audio Cable Length (m): 1.2

1 x JBL Quantum 400 headset

1 x Type-C to Type-A cable

1 x 3.5mm audio cable

1 x Windshield foam for boom microphone

1 x Quick Start Guide

1 x Warranty card

1 x Safety Sheet

Shipping

All orders ship within the next 1-3 working days for local (Malaysia) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

How do I cancel my online order?

Please call us at + 6010 226 6691 or email us at shopify@gbutd.my, so we can assist you with cancelling your order before the product is shipped out.

I accidentally put in the wrong shipping address! How can I change that?

Please call us at + 6010 226 6691 or email us at shopify@gbutd.my and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.

Returns / Exchanges

How do I return or exchange my order?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Let us know if you prefer a refund or exchange.

Refunds will be made via bank transfer to the bank of your choosing.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions. 

Can I return my headphones to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

Warranty

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at + 6010 226 6691 or email shopify@gbutd.my for further instructions.